Privacy Policy
Effective Date: January 7, 2025
Welcome to EvergreenSuri! Your trust and privacy are our top priorities. This Privacy Policy describes how we collect, use, share, and protect the personal information of our customers and website visitors. By accessing or using our website (evergreensuri.com) or providing personal information, you consent to the practices outlined in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information from you:
a. Information You Provide
- Contact Information: Your name, email address, phone number, and billing/shipping address.
- Account Information: Login credentials, account settings, and preferences.
- Payment Information: Details such as credit or debit card numbers, expiration dates, and billing addresses.
- Order Information: Details related to your purchases, including items bought, quantities, and delivery instructions.
- Communications: Any inquiries, feedback, or correspondence through email or customer support channels.
b. Information Automatically Collected
- Device Information: Details about the device you use to access our website, including browser type, operating system, and device type.
- Usage Data: Information about your interactions with our website, such as pages viewed, time spent, and navigation patterns.
- Cookies and Similar Technologies: Information collected through cookies, web beacons, and other tracking technologies.
c. Information from Third Parties
We may also collect data from:
- Payment Processors: Information related to transactions and payment statuses.
- Social Media Platforms: Data shared via interactions with our social media pages or content.
- Marketing Partners: Data to enhance our advertising and promotional efforts.
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Fulfillment: To process your purchases, handle payments, and deliver your orders accurately and on time.
- Customer Support: To respond to inquiries, resolve complaints, and provide support tailored to your needs.
- Marketing Communications: To send you promotional offers, updates about new products, and newsletters (only with your consent).
- Website Optimization: To analyze website performance and improve functionality, user experience, and content relevance.
- Legal Compliance: To comply with applicable laws, regulations, or requests from legal authorities.
- Fraud Prevention and Security: To monitor and prevent unauthorized activities, fraud, or security breaches.
3. Sharing of Information
We respect your privacy and limit the sharing of your information. However, we may share your data under the following circumstances:
- Service Providers: With third-party vendors who assist in operations such as payment processing, shipping, and IT support.
- Legal Compliance: To comply with laws, regulations, or court orders, or to protect our legal rights.
- Business Transfers: In case of mergers, acquisitions, or the sale of business assets.
- Marketing Partners: With your explicit consent, for collaborative promotions or targeted advertising.
We do not sell or rent your personal information to third parties for their own marketing purposes.
4. Cookies and Tracking Technologies
EvergreenSuri uses cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to:
- Personalize your experience by remembering your preferences.
- Understand how users interact with our website to improve performance.
- Deliver tailored advertisements that align with your interests.
You can manage or disable cookies through your browser settings. However, this may affect your ability to access certain features of our website.
5. Data Security
We take robust measures to protect your personal information, including:
- Encryption: Sensitive information is encrypted during transmission.
- Secure Servers: Data is stored in secure servers with limited access.
- Regular Audits: Periodic reviews of security practices to ensure compliance with the latest standards.
Despite our best efforts, no online platform can guarantee 100% security. If you suspect a breach, please notify us immediately at info@evergreensuri.com.
6. Your Rights
As a customer, you have the following rights regarding your personal information:
- Access: Request access to the data we have collected about you.
- Correction: Update or correct inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data, subject to any legal obligations.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Portability: Request a copy of your data in a commonly used format.
To exercise these rights, please contact us at info@evergreensuri.com.
7. Children’s Privacy
EvergreenSuri is dedicated to protecting the privacy of children. Our products and services are designed for parents and guardians, and we do not knowingly collect personal information from children under 13 years old. If you believe we have inadvertently collected data from a child, please contact us immediately, and we will promptly delete it.
8. International Data Transfers
If you are accessing our website from outside the United States, your information may be transferred and processed in the U.S. By using our website, you consent to this transfer in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated effective date. Please review this page periodically for the latest updates.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
EvergreenSuri
2160 Nc 99 Hwy S, Belhaven, North Carolina (NC), United States
Phone: (252) 964-4937
Email: info@evergreensuri.com
Thank you for choosing EvergreenSuri. Your privacy and trust are central to our mission to provide the best products for your newborns.